Privacy
DocLocker Worldwide Limited. -- one of the most trusted names in E-commerce and
Web-based technology-- and our subsidiaries and affiliated companies worldwide (“DocLocker
“) respect the privacy of our partners and suppliers of products or services, clients,
and their customers. The purpose of this Privacy Policy is to provide you with information
concerning our services, the types of information we are provided by third parties
or obtain ourselves through your visits to our Website, how we use that information,
whether we disclose the information provided to us to others, and the options you
have with regard to the use and correction of that information. Our goal in handling
personal information provided to us is to comply with applicable privacy laws worldwide
and to offer users of our Website notice, choice, consent, security, data integrity,
access, and enforcement with regard to personal information. Although legal requirements
vary worldwide, DocLocker’s goal is to provide protection for your personal information
no matter where that information is collected, transferred, or retained.
DocLocker provides its partners and suppliers with a variety of fulfillment, support
and E-commerce related services. Some of these services may be provided through
sites bearing our partners’ and suppliers’ names and trademarks and are not in the
sole control of DocLocker. Additionally, DocLocker may provide links from our Website
to the websites of third parties who may provide services to you directly or on
our behalf. THE PRIVACY POLICIES OF THESE THIRD PARTY SITES MAY BE DIFFERENT FROM
OUR PRIVACY POLICIES AND WILL GOVERN ANY TRANSACTIONS UNDERTAKEN ON THOSE SITES.
We urge you to review the privacy policy of any site to which you are linked.
Collection of Personal Information
Personal information means any information that may be used to identify an individual,
and may include but is not limited to your name, physical or email address, phone
number, type of hardware or software you own, credit card details, and other information
required to provide you with the product, service, or support requested. Depending
on the nature of the services provided by DocLocker to our partners or suppliers
or the services provided to DocLocker from its partners or suppliers, DocLocker
may receive personal information either from you directly or from our partner or
supplier. Some of the ways DocLocker may receive personal information include but
are not limited to:
- requesting information about products and services;
- entering a contest or promotion;
- ordering newsletter or other informational tools;
- where you submit an order;
- purchasing, downloading and/or registering products; and/or
- signing up for additional services;
- for the purposes of verification of your identity or fraud prevention purposes
Use of Personal Information
Personal information provided to us may be transferred worldwide within DocLocker
or to third-parties providing services to DocLocker including but not limited to
across borders, from your country or collective area to other countries or collective
areas around the world.
Some of the ways in which we will use the personal information provided us include:
- to take, process or deliver your order, process or obtain payment or notify you
of the status of your order;
- in connection with keys, access codes or other information as may be required to
permit you to access our partners’ sites to receive products, updates or services;
- to provide it to industry and credit related organizations for security, credit
or fraud prevention purposes;
- to register your purchase with the manufacturer or service provider for warranty,
technical support or similar purposes;
- to facilitate the renewal of subscriptions for products or services;
- to provide you with effective customer service and/or technical support;
- to monitor service or purchasing patteirns;
- to provide you with service updates, announcements, and other product offerings;
- to send you, with your consent, newsletters or promotional emails or undertake other
promotional activities;
- to permit you to participate in online surveys and polls, assuming you voluntarily
agree to provide such information in connection with these surveys and polls; and,
- to improve DocLocker’s websites, the customer experience and any related products
or services.
We will take reasonable steps to ensure any person or entity receiving personal
information for the purposes described above, are obligated to protect the personal
information on your behalf. By submitting your order either to our partner or to
us you consent to the use of your personal information as set forth above, and to
the transfer of that data to our partners or those individuals or entities we engage
to provide services in connection with your transaction.
Management of Personal Information
DocLocker tries hard to keep personal information accurate and up-to-date. If you
find that your personal information is not accurate, please let us know. DocLocker
will use best efforts to investigate your concerns after we receive your inquiry
and make the necessary corrections, additions and/or deletions.
Disclosure of Personal information
DocLocker discloses your personal information directly to you upon your request;
provided, however, that we may reject all or part of your request when:
- the disclosure may harm the life, the body, the property and the other rights of
yourself or the third parties,
- the disclosure may lead to remarkable difficulties to the appropriate operation
of our business
- the disclosure may lead a breach of the other laws and regulations.
Cookies and WebBeacons
We may use “Cookies” and other tracking technologies such as web beacons. “Cookies”
are small text files that are transferred to your computer’s hard disk by the website.
DocLocker’s cookies are used to identify a computer or browser, not to identify
specific customer traits. If you do not want cookies in your browser, you may set
your browser to reject cookies or to notify you when a website attempts to place
a cookie in your browser.
WebBeacons (also referred to as GIF files, pixels or action tags) help DocLocker
recognize a unique cookie on your browser. We use this tool to compile aggregate
information about you, and it is not personally identifiable. This information includes
IP addresses, search terms, domain names, and browser types. We use this information
to track usage and other patterns on our Websites. We may share this aggregate information
with our partners or service providers.
Sharing Personal Information
DocLocker may receive personally identifiable information either from you directly
or from our partner or supplier who provides us with the personal information to
fulfill a service to you on their behalf. In some circumstances, personal information
that DocLocker receives from you directly may be provided to our partners or suppliers
in order for them to fulfill a service to us for your benefit or directly to you.
We may also provide your information in order to register your purchase with the
manufacturer or service provider for warranty, technical support or similar purposes.
DocLocker also employs other companies to provide services to us in connection with
your transaction. We do use companies to process credit card payments, deliver packages,
send mail, analyse data, provide marketing aid and assistance, provide customer
service, and otherwise provide services to us to enable us to serve you and enhance
our services. These organizations may have access to personal information as required
to permit them to perform their obligations to us. Personal information may be stored
and processed in Australia or any other country in which DocLocker or its affiliates,
subsidiaries, agents or partners maintain offices, and you consent to any transfer
of this information outside of the country in which you reside by your use of this
site.
DocLocker may be required to respond to subpoenas, court orders or be asked to respond
to other legitimate requests for your personal information from appropriate law
enforcement or governmental authorities. We will not provide you with notice of
such requests. In such situations, we will release personally identifiable information
to third parties when we believe it is appropriate for us to do so in order to comply
with the law or to protect against fraud. We will also release such information:
- to cooperate with law enforcement or other governmental investigations (without
necessarily requiring the law enforcement or government agency requesting the information
to formally serve us with a subpoena);
- to comply with all valid court orders or subpoenas;
- to protect the legal rights of DocLocker, its employees and our users;
- when we believe it is needed for fraud protection and/or credit risk reduction;
and/or,
- to protect the personal safety of our employees, agents, other users or the public
in general.
DocLocker also reserves the right to report to such entities any activities that
we believe to be unlawful. Any such report of the activities outline in (a) thorough
(e) will be made without prior notice to you, and you consent to such disclosure
by us.
In the event DocLocker merges with another entity, is acquired by another entity,
or enters into a business combination with another entity, DocLocker may be required
to disclose some or all of your personally identifiable information to that entity
to continue serving you.
DocLocker is not in the business of selling, trading or renting personal information.
We will not use or share your personally identifiable information with others except
those individuals or entities which have a business relationship with DocLocker.
Children’s Privacy
This site is not aimed to attract children and its objective is not to collect personal
information from children. Anyone under the age of 18 should not use this site unless
supervised by an adult. DocLocker’s goal is to comply with applicable laws and regulations
relating to collection and use of information from children.
Security of Personal Information
Customers who buy through the DocLocker system are shopping on a secure server which
encrypts customer’s credit card information and passwords. This makes it difficult,
if not impossible, for a third party to access or use your personal information
in an unauthorized manner.
DocLocker has developed its service with security as a top priority. We use firewalls
to help prevent access to information in our system and Secure Socket Layers (“SSL”)
to encrypt your personal information and protect it from disclosure, destruction,
modification, or use.
Your Choices
You can decide whether or not to provide personal information to DocLocker. However,
if you do not provide personal information you may not be able to make purchases,
enlist services or access certain offers or options that may be of benefit to you.
At the time you provide your information, we will offer you a choice as to whether
or not you wish to receive further communications about special offers, product
information, or other marketing messages. We may provide this information to our
business partners and suppliers. If you choose not to receive these communications,
we will not use your personally identifiable information for this purpose.
You may choose to unsubscribe from notices of special offers described in the preceding
paragraph. DocLocker provides you with the ability to unsubscribe at any time by
email or by following any “unsubscribe” link.
Changes to this Privacy Policy
DocLocker may amend this Privacy Policy from time-to-time. We will notify you of
such amendments or changes by updating the “Effective Date” at the top of this Privacy
Policy.
DocLocker Contact Information and Right of Access
If you would like to contact us with questions or comments concerning our Privacy
Policy or if you feel your inquiry or request has not been addressed to your satisfaction,
please contact DocLocker’s Privacy Department via e-mail or via mail: DocLocker’s
Privacy Department, Suite 2, Level 7, 5-9 Harbourview Crescent, Milsons Point NSW
2061, Australia.
February 2008